data protection

With this privacy policy, we would like to inform you about the nature, extent and purpose of the processing of personal data on our website. Personal data is all data that has a personal relationship with you, eg. Name, address, e-mail address or user behavior.

Who is responsible for the data processing with us

Responsible for the data processing is:

Private rental apartment
owner
Susanne Seifert
Bantschowstraße 9
22391 Hamburg
Germany
+4916094602415
info@alpennest.de
https://www.alpennest.de/Impressum-2

Processing of your data within the core activity of our company

We process your personal data transferred to us in the context of the existing contractual and pre-contractual relationships between us. The scope, nature, purpose and necessity of the processing depend on the respective underlying contractual relationship. For this we store and process your data in the computer systems used by us. The data processed by us includes all data provided by you for the purpose of claiming the contractual or pre-contractual services required to process your request or the contract concluded between us.

In particular, the following data may count:

• name and adress
• E-mail address and phone number
• contract data
• Payment data.

Processing is limited to the data necessary and useful for responding to requests and / or fulfilling a contract between you and us. A transfer of personal data to third parties only takes place if this is necessary for the purpose of providing the service or in the context of the organization of our business to process the financial accounting and the compliance with legal obligations. In this case, only data that is necessary and expedient for the fulfillment of the contract or for the execution of the financial accounting as well as the compliance with legal obligations will be transferred to external service providers. Processing by us takes place in accordance with your instructions or the statutory provisions. Legal basis: The processing of your personal data as well as the transfer to third parties takes place in accordance with Art. 6 para. 1 lit. b) GDPR and serves to fulfill the contract between you and us. Otherwise, we only pass on data to third parties if there is a legal obligation to do so, Art. 6 para. 1 lit. c) GDPR or if there is a legitimate interest, Art. 6 (1) (f). DSGVO. This is the case, for example, if this is necessary to pursue our claims. Deletion: The deletion of your data takes place as soon as the data is no longer required to fulfill contractual or statutory duties of care and to deal with any warranty and comparable obligations. The statutory retention obligations remain unaffected by this.

Web hosting

We use our services for the provision of our online presence of an Internet service provider, on whose server the website is stored (hosting) and which makes our site available on the Internet. Here the Internet service provider processes on our behalf contact data, content data, contract data, usage data, inventory data as well as meta and communication data. Name and address of the Internet service provider: 1 & 1 IONOS SE Elgendorfer Str. 57, 56410 Montabaur Germany Whose privacy policy View here: https://www.ionos.de/terms-gtc/terms-privacy/ Legal basis: The Internet service provider processes the aforementioned data on our behalf, Art. 28 DSGVO. The data processing takes place on the basis of our legitimate interest in an efficient and secure provision of our Internet offer, Art. 6 para. 1 lit. f) GDPR.

cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored and stored on the device you are using. Cookies neither transmit viruses nor can they execute programs. Rather, they are primarily used to share information between the device you use and our website, to make our website more user-friendly and effective. A distinction must be made between temporary (transient) cookies and persistent cookies. The transient cookies include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. As a result, our website recognizes your computer when you return to our website. The session cookies are deleted when you log out or close your browser. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You have the option to delete these cookies at any time in the security settings of your browser.

The cookies are used to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page break. In particular, these cookies may contain information about language settings or log-in information.

For the above purposes, we have a legitimate interest in data processing. The legal basis for this is Art. 6 para. 1 sentence 1 lit. f DSGVO. Before placing certain cookies that are not required for the proper operation of the website, we ask for your consent before your first visit to our website. These are cookies that we use for analysis and marketing purposes. The details of which cookies are to be taken on the one hand, the cookie banner, with which we obtain the consent. On the other hand, this is indicated in this statement for the individual analysis and marketing tools. The legal basis for the processing of your data is therefore your consent, Art. 6 para. 1 sentence 1 lit. a GDPR. Our cookie banner also allows you to deactivate certain cookies that are set in our preferences without us first obtaining your consent. Here too, both the cookie banner and this privacy policy indicate which cookies are concerned.

Since the cookies are stored on your computer, you as the user also have full control over the use of cookies. You can use the security settings of your browser to specify whether cookies are even stored. For example, you can not accept cookies from the outset, or you can only choose to delete cookies every time you close your browser. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full.

Message validity / cancellation

We delete or block your personal data as soon as the purpose of the storage is achieved or deleted. Any further storage will only take place if this is abandoned by national or European regulations. A blocking or deletion of the data in this case then takes place, if the storage period prescribed in the respective regulations expires, unless we need your data for the fulfillment of a contract concluded between us or if this is necessary for the assertion, exercise or defense of legal claims ,

Information on the contact options provided by us

Insofar as you contact us via e-mail, social media, telephone, fax, mail, our contact form or otherwise and provide us with personal data such as your name, telephone number or e-mail address, or other information about yourself or Your request, this data will be stored for processing your request in our home and processed. Legal basis: If you have submitted your request via our contact form, the legal basis for the processing of your data is Art. 6 (1) lit. a GDPR. If you submit your request in the context of contractual or pre-contractual relationships with us, the legal basis for the processing of your data is Art. 6 para. 1 lit. b. DSGVO. If your request does not fall under any of the above categories, our legitimate interest in the processing of your data is to answer your request properly and in your favor, Art. 6 para. 1 lit. f DSGVO. Deletion: The personal data collected by us will be deleted if they are no longer required. We check the requirement every 2 years. You can also revoke the data processing at any time.

Online shop

If you use our online shop to place orders, we need certain data to process your order. In particular, this includes your name as well as your address and electronic contact data, information on the processing of the payment process and the services used. This data is stored by us. The information provided by you in the mandatory fields of the order form is absolutely necessary to justify and fulfill the contract. In particular, we use the data you have provided to us in particular

• To identify you as our customer,
• Process, fulfill and process your order
• to contact you,
• To put you bills,
• be able to handle any liability claims
• to assert contractual claims against you.

Legal basis: The legal basis for processing your data is, as far as the processing of your order is concerned, Art. 6 para. 1 lit. b DSGVO. This also applies to the processing operations required to carry out pre-contractual measures.

We will only share your personal information with third parties if:

• the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO is required to assert, exercise or defend legal claims and there is no reason to believe that you have an overriding interest in not disclosing your data,
• in accordance with Art. 6 para. 1 sentence 1 lit. c DSGVO there is a legal obligation
• this according to Art. 6 para. 1 sentence 1 lit. b DSGVO is required for the settlement of the contract concluded with you (eg passing on the data to the logistics company commissioned with the delivery or for the purpose of payment processing).

In addition, your personal data will not be disclosed to third parties without your express consent. If we disclose your personal data to third parties, we limit the scope of the transmitted data to the minimum required.

When you place an order, register for a user account, or sign in again, we store your IP address and the time of each user action. The purpose of storage are ours as well as your legitimate interests in protection against misuse and other unauthorized use. Legal basis: The legal basis for this is Art. 6 para. 1 lit. f DSGVO. A transfer of these data to third parties does not take place, unless the disclosure is necessary for the prosecution of our claims or there is a legal obligation in accordance with. Art. 6 para. 1 lit. c DSGVO.

Deletion: Due to commercial and tax regulations, we are obliged to store your address, payment and order data for a period of 10 years. After expiry of the legal warranty rights (2 years), however, we limit the processing to the extent that your data will only be used to comply with legal obligations.

Your rights under the GDPR

According to the GDPR, you have the following rights, which you can assert at any time in the person named in section 1 of this privacy policy:

• Right to information: According to Art. 15 GDPR, you can request a confirmation as to whether and which personal data we process from you. In addition, you may provide us free of charge with information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed or the planned storage period, the right of rectification, deletion, limitation of processing or opposition , the existence of a right of appeal and the origin of their data, if they were not collected from us. You also have the right to know whether your personal information has been transferred to a third country or to an international organization. If so, you have the right to obtain information about the appropriate guarantees in connection with the transfer.
• Right to rectification: Pursuant to Art. 16 GDPR, you may request the correction of incorrect or complete incomplete personal data stored with us and you.
• Right to cancellation: According to Art. 17 DSGVO you have the right to demand the deletion of your personal data stored by us, as far as we do not need their processing for the following purposes:
  • to fulfill a legal obligation,
  • to assert, exercise or defend legal claims,
  • to exercise the right to freedom of expression and information; or
  • for the purposes of the cases of public interest referred to in Article 17 (3) (c) and (d) of the GDPR.
• Right to restriction: According to Art. 18 GDPR you have the right to demand the restriction of the processing of your personal data if
  • the accuracy of the data is disputed by you, for a period of time that enables us to verify the accuracy of your personal data,
  • the processing of your data is unlawful, but you reject their deletion and instead demand the restriction of the use of the data,
  • We no longer need your personal information for processing purposes, but you do need the information to assert, exercise or defend your rights
  • You have lodged an objection against the processing of your data pursuant to Art. 21 DSGVO, but it is not yet certain whether the justified reasons that justified us despite your objection to further processing outweigh your rights.
• Right to information: If you have asserted the right of rectification, deletion or limitation of the processing to us, we are obliged to notify all recipients to whom you have disclosed your personal data, the rectification or deletion of the data requested by you or their limitation of processing unless this proves impossible or involves disproportionate effort. You have the right to be informed by us about these recipients.
• Right to data portability: According to Art. 20 GDPR, you may request that we obtain the personal data relating to you that you have provided to us in a structured, standard and machine-readable format or request that you send it to another person in charge.
• right of appeal: According to Art. 77 DSGVO you have the right to complain to a supervisory authority. For this you can contact the supervisory authority of your usual place of residence, your workplace or our company headquarters.

Withdrawal

According to Art. 7 para. 3 GDPR, you have the right to revoke your consent to the processing of your data at any time to us. The revocation you have declared does not alter the legality of the processing of your personal data until the revocation.

right to

You have the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data concerning you, which takes place on the basis of a balance of interests (Article 6 (1) (f) GDPR). This is especially the case if the data processing is not required to fulfill a contract. If you exercise your right to object, we ask you to explain the reasons. We will then no longer process your personal data, unless we can prove to you that compelling legitimate reasons for data processing outweigh your interests and rights.

Regardless of the foregoing, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.

Please direct your objection to the above-mentioned contact address of the responsible person.

YouTube

We use features on this site from YouTube, a service of YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, USA.

The use of Youtube allows us to embed various videos and clips on the internet platform www.youtube.de to provide. After a page or subpage of our website is called up on which such embedding has taken place, the Internet browser you are using will cause video components of the respective embedded video or clip to be downloaded. During your visit to our website and its subpages, both Youtube and Google will be notified of the page or subpage you have accessed by sending your IP address to Google's external servers in the United States. This information is provided regardless of whether the video or clip you are watching is actually viewed or clicked, or you are logged in to your Youtube or Google Account. Google is a participant in the Privacy Shield Agreement and is certified to European standards for data processing. This information will be collected and associated with your Google Account if you are logged in when you visit it. Purpose: The use of Youtube components on our website is intended to provide you with videos and clips of the website www.youtube.de on our website for the purpose of viewing and interacting. Legal basis: We use Youtube on the basis of our legitimate interest in the optimization and design of our online offer, Art. 6 para. 1 lit. f DSGVO. Prevention: You can prevent the data transfer at any time by logging out of your Youtube account, or by opting out of the log out button https://adssettings.google.com/authenticated after logging into your Google Account an opt-out cookie set.

Third-party information:

Domicile within the EU: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

• Data protection: http://www.google.de/intl/de/policies/privacy

Google Maps

We use "Google Maps", a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: "Google") on our website.

Google Maps visually displays geographic information. Google collects and processes the IP address of the visitor. It will be sent to Google regardless of whether Google Maps is actually used or you are logged in to your Google Account. Your IP address will be assigned to your Google Account, provided that you are logged in when you visit our website. These data are transmitted to Google's external servers in the United States. Google is a participant in the Privacy Shield Agreement and is certified to European standards for data processing. Google may share this information collected through the technical process with third parties. Purpose: The integration of Google Maps is used for simplified visualization and navigation during a visit to our site. Google's data processing is for the purposes of advertising, market research, website design, and providing on-demand advertising. Legal basis: We use Google Maps on the basis of our legitimate interest in the optimization and design of our online offer, Art. 6 para. 1 lit. f DSGVO. Prevention: You can prevent the data from being assigned by opting out of using Google Maps on our website and logging out of your Google Account prior to your visit. In addition, you can disable JavaScript in your browser to prevent the map display. Furthermore, we refer to the privacy policy of Google at the following link http://www.google.com/intl/de_de/help/terms_maps.html

Third-party information:

Domicile within the EU: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

• User Conditions: http://www.google.com/analytics/terms/de.html
• Overview of privacy: http://www.google.com/intl/de/analytics/learn/privacy.html
• Data protection: http://www.google.de/intl/de/policies/privacy
• Use of data by Google in your use of websites or apps of our partners:https://www.google.com/intl/de/policies/privacy/partners
• Data usage for advertising purposes: http://www.google.com/policies/technologies/ads
• Personalized advertising by Google: http://www.google.de/settings/ads
• Google has concluded that between the European Union and the United States Privacy Shield Agreement subjected and certified. As a result, Google agrees to comply with the standards and regulations of European data protection law. You can find further information in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. 

Our online presence on social networks

We operate online sites within the social networks listed below. If you visit one of these presences, your usage data will be collected and processed by the respective provider. This is usually done by cookies that are stored on the device you are using. For the term of the cookie, see above under the appropriate heading. With the cookies your usage behavior and your interests are stored and corresponding usage profiles are created. The usage profiles also allow data to be saved independently of the device you are using. This is especially the case if you are a member of the respective platform and logged in to it.

The collected data is usually used by the provider for the purposes of advertising and market research, by creating usage profiles from your usage behavior. These in turn can be used by the providers to play interest-based advertising. You have a right of revocation against the creation of user profiles. To exercise this, you must contact the respective provider. If you have an account with the provider, your usage data may be linked to it. In order to prevent such a linking of your data, you can log out before visiting our page at the service of the provider.

For what purpose and to what extent data is collected from the provider, you can refer to the respective, in the following communicated, privacy statements of the provider. We ourselves have no control over what data is collected and how this information is used by the provider. If you require detailed information here or want to make use of your data subject rights, you can do this most effectively with the respective providers themselves, since only the respective providers have access to your data.

We would like to point out that your user data can be transferred and processed outside the territory of the European Union. In this case, there is a risk that the enforcement of your rights can be made more difficult. Those US providers that are certified under the Privacy Shield have committed to comply with EU privacy standards. Information on whether the respective provider has such a certificate can be found in the information on the providers listed below.

Legal basis: If you have been asked by one of the following providers for a consent in the data processing, the legal basis of the processing is Art. 6 para. 1 lit. a GDPR. Incidentally, the processing of your data takes place on the basis of our legitimate interests in order to get in touch with you and to communicate with you, Art. 6 para. 1 lit. f. DSGVO. Prevention: For the respective contradictory possibilities (opt-out) we refer to the following linked information of the provider.

We maintain online presence on the following social networks:

Instagram

Instagram is a service of Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025 - USA

• Privacy statement available at: https://help.instagram.com/155833707900388
• Opt-Out: http://instagram.com/about/legal/privacy

Whatsapp

Whatsapp is a service of Whatsapp Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 - Ireland

• Privacy statement available at: https://www.whatsapp.com/legal?eea=1&lang=de

Facebook

Facebook is a service of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 - USA.

Based in the EU: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 - Ireland

• Privacy statement available at: https://www.facebook.com/about/privacy/
• Opt-Out: https://www.facebook.com/settings?tab=ads and http://www.youronlinechoices.com
• Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Google Analytics

We use "Google Analytics", a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, on our website.

In order to record and statistically analyze visitor flows on our website, we use Google Analytics. Among other things, Google Analytics collects data on which website you came to our website (so-called referrers), on which subpages of the website you accessed or how often and for which length of stay a subpage was viewed and what interactions you have made. To collect and store this data, Google Analytics uses a cookie on the device you are using (see the term above under the heading Cookies). We use the function AnonymizeIP to anonymize your IP address so that it is shortened and can no longer be assigned to your visit to our website. Other information transmitted will not be associated with or linked to the anonymized IP address by Google. The information generated in this way is transmitted to Google servers in the USA and stored there. Google may transfer this personal data collected through the technical process to third parties. We have a contract processing agreement with Google. Thereafter, Google is entitled and obliged to evaluate the information obtained for us and to provide us with statistical reports on the nature and extent of website use. These statistics enable us to constantly improve our offer, to carry out a cost-benefit analysis of our Internet marketing and to make our website more interesting and user-friendly for you as a user. Legal basis: We use Google Analytics based on our legitimate interest in the analysis, optimization and economic operation of our online offer, Art. 6 para. 1 lit. f DSGVO. Deletion: The data collected and transmitted by us in this way will be automatically deleted after 26 months. Prevention: You can prevent the storage of cookies by downloading and installing the browser provided by Google Add-on. This is available at https://tools.google.com/dlpage/gaoptout?hl=de, You may not be able to use all features of our website in full. Alternatively, you can prevent the storage of cookies by setting a so-called opt-out cookie, which prevents future data from being collected on our website. Please click on the following , You also have the option to prevent the storage of cookies by setting this in your browser. Cookies already set can be deleted by you at any time. In addition, you have the option of opposing the use of cookies via our cookie banner, which will be displayed to you the first time you visit our website.

Third-party information:

Domicile within the EU: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.

• User Conditions: http://www.google.com/analytics/terms/de.html
• Overview of privacy: http://www.google.com/intl/de/analytics/learn/privacy.html
• Data protection: http://www.google.de/intl/de/policies/privacy
• Use of data by Google in your use of websites or apps of our partners:https://www.google.com/intl/de/policies/privacy/partners
• Data usage for advertising purposes: http://www.google.com/policies/technologies/ads
• Personalized advertising by Google: http://www.google.de/settings/ads
• Google has concluded that between the European Union and the United States Privacy Shield Agreement subjected and certified. As a result, Google agrees to comply with the standards and regulations of European data protection law. You can find further information in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.